Computers are everywhere: in our homes, in our offices, in our stores, in our pockets. Cell phones, laptops, and tablets...
I have two front office employees, Miranda and Charlie, who hate each other. If there’s some small, childish way to...
For once, your team is humming along. Interviews are a thing of the past, all recent hires have been trained...
What should you do when an employee’s home-life problem spills over into the office and starts affecting their performance—in other...
For the past few weeks, you notice that your star employee, Jennifer, consistently arrives late, bleary-eyed from lack of sleep....
Providing alcohol in the workplace or at work-related events—whether holiday-themed or not—is sometimes seen as a boost to enjoyment, team...
Employee and team conflicts happen--but most can be handled efficiently by using a few HR strategies to tone down the...
I get questions all the time about wage negotiations and employee attitude problems, but I don’t usually get those questions...
How long a patient has to wait for their appointment is a big factor in patient satisfaction at most practices.
What would you do, or what does your policy say you will do, if you discover an employee is regaling...
Sure, it may seem like having a zombie staggering around on your staff is “equal opportunity” – after all, you...
Constant blowups. Schedule turmoil. Whining about everything, from the patients to the equipment to each other. Resistance to change. Ever...
