Team Troubleshooting

Help, I Hired a Zombie Employee!

Oct. 30, 2014

Sure, it may seem like having a zombie staggering around on your staff is “equal opportunity” – after all, you...

Stop the Madness! Putting an End to Workplace Drama in Your Practice

Oct. 30, 2014

Constant blowups. Schedule turmoil. Whining about everything, from the patients to the equipment to each other. Resistance to change. Ever...

Fight the Summer Slump: 10 Tips to Boost Office Morale

Aug. 15, 2014

10 simple but powerful tips for improving the mood of your team and boost office morale during the dreaded “summer...

To Catch an Office Thief: Stopping Theft and Employee Embezzlement

Jun. 14, 2014

Just the other day, I got a call about a suspected employee embezzlement situation, in which a doctor had just...

How to Handle a Problem Employee Who Does Not Respond to Coaching

Mar. 13, 2014

We've talked about employees who won't follow procedures before – whether they fail to follow your policy for requesting disability...

When Employee Chronic Illness Interferes: Employer Options for Protecting Productivity

Dec. 20, 2013

My office manager has been continually sick, calling out of the office for legit reasons, but she is always sick!!...