Read This to Make Your Job Easier: Multipliers, by Liz Wiseman
I want to recommend a few books that have had a major impact on me as a manager and business owner, books that have helped me explore and understand more deeply what it means to be a strategic thinker, and to enroll my team into being strategic thinkers. The book I want to bring to your attention first is Multipliers: How the Best Leaders Make Everyone Smarter, by Liz Wiseman.
Anyone who manages and works with other people on a regular basis should read Multipliers. The book compares the effectiveness of two types of leaders, the first of which is the multiplier—a person who improves the work environment and draws out the best from their employees by helping unleash their latent genius. The other side of the continuum is the diminisher, one who drags everybody down, focuses inward on their own abilities, and gets only 50% of employees’ abilities.
By underutilizing the innate talent of others, the diminisher works at odds with their employees rather than in concert with them. Multipliers, on the other hand, optimize output by determining how to divide up the work to appeal to people’s unique abilities. The most important takeaway is that diminishers generally fail to achieve their goals, while multipliers typically achieve and exceed their goals.
As managers, healthcare professionals, and business owners, we simply cannot reach our goals without the help of our teams. That’s why Multipliers is worth a read, because it can shed some light on how to move yourself closer to the multiplier side of the spectrum and foster a team of smarter people.
Are You a Multiplier?
Multipliers has had a very profound effect on me. I’ve been reading a lot this last year or so on managing and strategy, and Multipliers changed my perspective, by teaching me a method for observing the people I manage and identifying their unique abilities. When you look at someone that way, you’re actively searching for the best use of that person in your business or your practice. Sometimes, you’ll uncover surprising capabilities, along with ways you can challenge employees to take on new things and become more interested in the mission and goals of the team and the practice.
Multipliers gave me a big playing field to look at how I pick people when hiring, too, and what attributes I’m looking for. It’s a fantastic read for every single person who’s managing other people. Ultimately, by changing our business culture, along with how we look at management and those we manage, we can drive engagement and unleash phenomenal problem-solving abilities in every employee.
As an important side benefit, this helps solve existing issues you may have on your team—whether drama or performance related—because once you identify people’s strengths and unique abilities, it’s easier to divert their energies in a positive direction, into present performance and even future planning. Once they are engaged in the positive outcomes you all share, and tasked to help you get there, there is simply less time for BS. So if you want to be a better leader, as well as a better person in general, read Multipliers.