Telling an employee that they smell bad is a tough and rather personal conversation that many office managers and owners avoid. Whether you’ve had patients or other employees complain, or have noticed the odor yourself, it can be tricky to tell an employee that they...

One of our members (a dental practice) used AI to summarize their notes and recently asked how people are addressing AI in the workplace. We've discussed AI and hiring biases on the podcast (a very long time ago!) As expected, more uses are coming to light. Because of...

In this episode of What the Hell Just Happened?!, hosts Paul Edwards and Jennie McLaughlin delve into the recent FTC ruling on non-compete clauses. While this could herald significant changes for employment contracts nationwide, there's no need to panic just yet. Paul...

Let’s delve into a scenario that could happen to any of us in the professional world. We've all seen them by now—the secret Zoom video recordings of a large company firing a remote employee via call go viral. Secretly recording a conversation raises privacy issues,...

Today, we’re talking about the importance of privacy and email addresses for your employees, inspired by a chiropractic office that allegedly got locked out of their website by an employee who was demanding a ransom. Allowing employees to use their personal email...

In this week's episode of What the Hell Just Happened?! Discover why talented employees often find themselves in management positions for which they might not be suited and the unintended consequences that can arise from such decisions. Paul Edwards and CeCe Wilson...

Recently, Dairy Queen was in the news because one of their manager's "corrective action" sent people to the hospital. As managers, sometimes, actually fixing the issue is something we all want to avoid for one reason or another - let's be honest, it can be exhausting...

For this week’s episode, we are doing a re-release of one of our favorites (and one that is always highly requested!) Giving your employees in-house treatment as a benefit of employment is common, and a great way to increase employee retention! However, there are a...

Buckle in, managers and owners! It's time for the next "What the Hell Just Happened?!"  In this episode, we answer two questions: one from the more than 10,000 HR questions the experts at CEDR receive each year and the second from one of our listeners. Our first...

All employees fall somewhere on the skill versus will matrix, which is a tool that can help you objectively make tough decisions with employees. You have your ideal employees (those that can and will and those that can't and will), and then you have your...

As your team gets the chance to sit down together and learn about something new during their break, and while eating a yummy lunch that they didn't have to buy, keep in mind the following: being paid for the time during that session isn't just a kindness, it is...

Job Descriptions... way more important than a lot of us realize. When you ask an employee to do something and get the "that's not my job" response, what do you do? Your biggest tool that you can use to combat that - A solid and well-thought-out job description! Find...