by CEDR HR Solutions | Mar 12, 2014 | Ask an HR Expert, Team Troubleshooting
Hint: Sometimes “marching to a different drummer” means they’re heading in the wrong direction. We’ve talked about employees who won’t follow procedures before – whether they fail to follow your policy for requesting disability accommodations,...
by CEDR HR Solutions | Jun 13, 2014 | Risk Management, Team Troubleshooting
Just the other day, I got a call about a suspected employee embezzlement situation, in which a doctor had just discovered that $5,000 in cash was missing. Now, seven days later, the amount missing has turned out to be more like $80,000 – so I decided I’d write this...
by CEDR HR Solutions | Aug 15, 2014 | Company Culture & Engagement, Team Management, Team Troubleshooting
It’s been summer for a WHILE now. Your practice might still be humming, but the plants in the window are looking wilted, and so is your team. One employee is thinking about her vacation plans more than the patients, and another is clocking out early to hit the pool....
by CEDR HR Solutions | Oct 29, 2014 | Team Troubleshooting
Constant blowups. Schedule turmoil. Whining about everything, from the patients to the equipment to each other. Resistance to change. Ever dread going into the office because you know you’ll have to deal with all of these each and every day? Feel like your work energy...
by CEDR HR Solutions | Oct 30, 2014 | Team Troubleshooting
Sure, it may seem like having a zombie staggering around on your staff is “equal opportunity” – after all, you wouldn’t discriminate based on a silly thing like a pulse! But whether it’s your type-A typical zombie, a vampire who insists on wearing midnight black...
by CEDR HR Solutions | Aug 21, 2015 | Team Troubleshooting
How long a patient has to wait for their appointment is a big factor in patient satisfaction at most practices. So, it’s no surprise that one of the most frustrating HR issues doctors and practice managers have to deal with is an employee who is habitually late, and...
