Team Troubleshooting

Employee Smoking & Your Rights as an Employer
Employee Smoking & Your Rights as an Employer

There are plenty of reasons that drive employers to limit or ban smoking at the workplace. It can upset customers, patients, and coworkers when employees smell like smoke. It often upsets other employees when smokers seem to get extra breaks to support their habit....

Employee Wage Discussions with Ally Dagnino
Employee Wage Discussions with Ally Dagnino

Read The CEDR Wage Discussion Blog If you have any questions about anything in this video, don’t hesitate to reach out. CEDR members can reach us directly support@cedrsolutions.com If you are interested in learning about CEDR’s services, please schedule an appointment...

Reasonable Accommodations in the Workplace Explained
Reasonable Accommodations in the Workplace Explained

Let’s start by stating the obvious – as an employer, you want to organize the work and treatment standards for your practice in the most efficient ways possible. Once well organized, a special request of any kind can be seen as a burden or treated with disdain because...

The Interactive Process with Ally Dagnino
The Interactive Process with Ally Dagnino

Read the CEDR blog on Reasonable Accommodations If you have any questions about anything in this video, don’t hesitate to reach out. CEDR members can reach us directly support@cedrsolutions.com If you are interested in learning about CEDR’s services, please schedule...

Is It Poor Performance or a Crisis?
Is It Poor Performance or a Crisis?

Those in the healthcare industry are bound to be ahead of the curve in understanding that mental illness is not a character defect and can be a serious health condition that requires intervention. Despite having a good comprehension of the importance of good mental...

How to Handle a Problem Employee Who Does Not Respond to Coaching
How to Handle a Problem Employee Who Does Not Respond to Coaching

Hint: Sometimes "marching to a different drummer" means they’re heading in the wrong direction. We've talked about employees who won't follow procedures before – whether they fail to follow your policy for requesting disability accommodations, refuse to participate in...

To Catch an Office Thief: Stopping Theft and Employee Embezzlement
To Catch an Office Thief: Stopping Theft and Employee Embezzlement

Just the other day, I got a call about a suspected employee embezzlement situation, in which a doctor had just discovered that $5,000 in cash was missing. Now, seven days later, the amount missing has turned out to be more like $80,000 – so I decided I’d write this...

Fight the Summer Slump: 10 Tips to Boost Office Morale
Fight the Summer Slump: 10 Tips to Boost Office Morale

It’s been summer for a WHILE now. Your practice might still be humming, but the plants in the window are looking wilted, and so is your team. One employee is thinking about her vacation plans more than the patients, and another is clocking out early to hit the pool....

Stop the Madness! Putting an End to Workplace Drama in Your Practice
Stop the Madness! Putting an End to Workplace Drama in Your Practice

Constant blowups. Schedule turmoil. Whining about everything, from the patients to the equipment to each other. Resistance to change. Ever dread going into the office because you know you’ll have to deal with all of these each and every day? Feel like your work energy...

Help, I Hired a Zombie Employee!
Help, I Hired a Zombie Employee!

Sure, it may seem like having a zombie staggering around on your staff is “equal opportunity” – after all, you wouldn’t discriminate based on a silly thing like a pulse! But whether it’s your type-A typical zombie, a vampire who insists on wearing midnight black...

Four Things I Need You to Know When You Are Late for Work
Four Things I Need You to Know When You Are Late for Work

How long a patient has to wait for their appointment is a big factor in patient satisfaction at most practices. So, it’s no surprise that one of the most frustrating HR issues doctors and practice managers have to deal with is an employee who is habitually late, and...